2018: an engaging year

News story

2018: an engaging year

2018 has been a year where lots has been going on around employee engagement. Here’s a summary of what’s been achieved and what a difference it has made.

Your Say survey

The Your Say survey ran in June/July, with the results shared in September.  And for the first time all employees could access their own results through the intranet tool so that they were more accessible and visible to all.  

This came from feedback from our staff along with the idea for the Your Say team talks - where 10 teams had face-to-face facilitated sessions to share their views about working for Warwickshire.

Our overall employee engagement index has increased by 5% since 2016 to 75% which is a great achievement.

We’ve invested in our leadership and management, including through our Leading for Warwickshire and Personal Leadership Programmes, work on conversations and Our Behaviours.  

Your Say told us that 91% felt their manager trusts them and we’ve also seen increases in the results for how our line managers communicate, hold 1:1’s and give constructive feedback on performance.

The 2018 demographic results  (where all of the personal data is viewed separately to the question data)  helped us to gain a picture of how engaged different groups are across WCC.

Ongoing work by our Equalities team  - including the conferences on Mental Health and Neuro-diversity -  to raise awareness around mental health and disabilities were part of our action plan from the 2016 survey.  We’ve seen a 3% rise since 2016 in the engagement of our employees with disabilities to 66% however it is still significantly lower than non disabled employees (76%).

This does reflect a national trend across organisations, however we want to continue to improve this at Warwickshire so will continue to prioritise this area.

The WCC Your Say action plan was developed  based on what you told us was needed and was launched in November. Already your feedback and verbatim comments have been shared with relevant project teams who are identifying actions and regular updates will be shared as the work progresses.

What else has been going on around employee engagement?

New in 2018 on WILMa was the face-to-face course “WFW DP216 Engaging and Motivating Teams” and we continue to offer elearning modules for all employees and for managers (WFW DP162 Employee Engagement for Staff and  WFW DP163 Employee Engagement: Your Say results into action for Managers eLearning.)

The Directorate Employee Forums continue to share their really valuable views and ideas on subjects such as the Wellbeing strategy, and next year we hope to be able use the forums more as our transformation programme continues

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